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Dear trusted
partner,
We continue to look for ways to provide support and financial relief to
you and your employees during the COVID-19 emergency.
Shelter-in-place orders across the country have caused significant
disruptions to traditional patterns of care. As a response to these
challenges, we are supporting our customers by issuing you a premium
credit based on your April 2020 invoice.
You will see the credit on your August 2020 invoice (issued in July
2020):
- 15% of the April premium bill for your Anthem
medical plan
- 50% of the April premium bill for your Anthem
dental plan (if applicable)
We are issuing
credits to Fully Insured Large Groups, Small Groups, and National
Accounts with Anthem medical and/or dental plans. Self-funded groups
are not eligible for these credits.
We estimated the credits for your market and segment based on COVID-19
impact, actual claims during the first few months of the year, and
anticipated claims for the remainder of the year.
If you have questions about your invoice or premium credit, please
contact your Anthem billing representative or call the billing contact
number on your invoice.
We hope the premium credits will provide some financial relief,
contribute to your company's financial wellness, and demonstrate how
highly we value your business.
Sincerely,
Peter D. Haytaian
Executive Vice President and President
Commercial and Specialty Business Division
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