Aflac - COVID 19

There when you need us the most Greetings from your Aflac Team, As concern for COVID-19 continues to grow, I’m reaching out to assure you Aflac is here to help valued clients like you. The situation is evolving rapidly, and your employees may have questions about their Aflac benefits as it relates to this pandemic. You can find answers to some frequently asked questions here. Please feel free to forward this email to your staff. If your employees have questions about their policies not covered in the FAQ, please have them reach out to me.  They can call my office directly at 757-390-2058 or email me at t3_smith@us.aflac.com.  They can also contact Aflac directly via live chat or by calling 800-992-3522. Aflac’s corporate headquarters customer service representatives are available Monday-Friday from 8 a.m. to 8 p.m. Eastern time. . Our customer service representatives are available Monday-Friday from 8 a.m. to 8 p.m. Eastern time. It also may be a good time for your employees to review the short-term disability options.  Aflac short-term disability is guaranteed issue in most cases up to a $5000 monthly benefit with an initial 30day elimination period for new illnesses and initial 12 month waiting period for pre-existing condition. Short–term disability is an after-tax product and can be added outside of your traditional open enrollment without tax implications. Aflac Hospital plan may also be a good option for employees to consider as it pays benefits for doctor’s visits, hospitalization, ER visits, diagnostic testing, rehab, etc.  In most cases this plan is guaranteed issue with an initial 30day elimination period for new illnesses and an initial 12 month waiting period for pre-existing condition. This plan can be added outside of your traditional open enrollment as an after-tax deduction. Our team can complete enrollments by phone to ensure that your employees have the coverage they need but without having to be on site to meet. We’re committed to being there for you and your employees when you need us the most.  Please let me know if there is anything, we can do to help the fears and get the information to your staff. Thank you, Tiffany Smith and your Aflac Team